Privacy Policy: Online Energy Calculator

Rainbow Power Company (RPC ) is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Collection of Personal Information

When you use our online energy calculator, we collect information which may include:

• Full name (required)
• Email address (required)
• Phone number (optional)
• Street address (required)
• Energy consumption data
• Average monthly electricity bill and any uploaded bill document

This information is collected directly from you when you complete and submit the online energy calculator form.

2. Purpose of Collection

Your information is collected for the following purposes:

• To generate and email you a summary of your energy consumption for solar system design purposes.
• To allow a system design specialist from RPC to contact you to further discuss your needs as part of our sales and customer service process.
• To improve our products, services, and online tools.

If you do not provide the required information, we may be unable to offer you use of our calculator or related services.

3. Use and Disclosure

Your data is used strictly for the purposes described above. Rainbow Power Company will not use or share your personal information for any other purposes without your consent, unless required or authorised by law. Your information is never sold or rented to third parties.

Our service providers (e.g. IT/email systems) may have access to your data solely to assist us in delivering services, and are contractually bound to protect your information.

4. Security of Personal Information

We take all reasonable steps to protect your personal information from misuse, interference, or loss, and from unauthorised access, modification, or disclosure. Data is securely stored and access is restricted to authorised staff only.

While we strive to secure your data, transmission of information via the internet can never be guaranteed as completely secure. Submission of any personal information is at your own risk.

5. Access, Correction, and Complaints

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate, incomplete, or outdated information.
• Make a complaint about any breach of your privacy rights.

To exercise these rights, please contact us at:

Email: [email protected] Address: 1 Alternative Way, Nimbin NSW 2480

6. Retention and Destruction

Your personal information is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, it will be securely destroyed or de-identified.

7. Changes to This Policy

RPC may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect from posting.

---

By using the online energy calculator, you consent to the collection, use, and handling of your personal information as outlined in this Privacy Policy.